Terms of Service & Cancellation Policy

Water & power

Ride Revival does not carry its own water supply. Before your appointment you must provide access to a working outdoor water spigot and a standard 120V grounded electrical outlet within approximately 100 feet of where the vehicle will be parked. If water or power is unavailable when we arrive, we may need to reschedule, and the missed-appointment fee may apply.

Right to decline or stop a job

Ride Revival may decline service or stop work, before or during an appointment, including for:

• Biohazards — bodily fluids, mold, infestation, rodent activity, needles, excessive pet waste
• Unsafe, unlit, or inaccessible work areas; unsafe weather; aggressive animals or people
• Vehicles in a condition beyond what the booked package covers
• Any situation where continuing risks damage to the vehicle or injury

If work is declined on arrival for a condition not disclosed at booking, the missed-appointment fee applies. If Ride Revival declines for its own reasons before arrival, no fee is charged.

Pre-existing conditions

Detailing reveals — and can worsen — pre-existing damage. Ride Revival is not responsible for pre-existing conditions including but not limited to: failing or oxidized clear coat, existing scratches, chips, dents, or rust; cracked, brittle, faded, or sun-damaged trim, plastic, vinyl, or leather; loose or previously repaired parts, emblems, or moldings; aftermarket wraps, tints, paint protection film, or non-factory paint; worn or stained upholstery; water leaks, faulty seals, or electrical faults; and mechanical issues of any kind. Some damage is not visible until dirt is removed.

Results aren't guaranteed

Some stains, odors, burns, etchings, swirls, and scratches are permanent and will not fully come out. Estimated prices assume the vehicle matches the dirtiness level and condition described at booking — on-site condition may change the final price, and Richard will discuss any change before continuing.

Personal belongings

Remove all valuables, cash, electronics, documents, and personal items before the appointment. Ride Revival is not responsible for items left in the vehicle, including anything lost, damaged, or discarded during cleaning. Child seats will not be removed or reinstalled.

Vehicle access & parking

You provide a safe, legal, accessible parking space. Shade is strongly preferred — direct sun affects product performance and results. You're responsible for making sure Ride Revival is authorized to work at that location (HOA, apartment complex, and workplace rules are your responsibility, not ours).

Keys & vehicle operation

Ride Revival may need to start the vehicle or move it a short distance. By booking, you confirm the vehicle is legally registered, insured, and operable.

Weather

Ride Revival may reschedule for rain, high wind, extreme heat, or unsafe conditions at no charge to you.

Arrival window

Appointments have an arrival window, not an exact minute — traffic and prior jobs shift timing. Richard will text if he's running late. If you're not present and the vehicle isn't accessible within 15 minutes of arrival, the missed-appointment fee applies.

Cancellation policy

Cancellations or reschedules with less than 24 hours' notice are subject to a $15 fee. The same fee applies to lockouts, no-shows, unavailable water/power, and undisclosed conditions that prevent the job on arrival. Rescheduling with at least 24 hours' notice is always free. This applies to one-off bookings and monthly-plan visits alike.

Monthly Plan Terms

These terms apply specifically to the recurring monthly detail plan, in addition to everything else on this page.

• Month-to-month. There's no long-term contract. Cancel anytime with at least 7 days' notice before your next scheduled visit. Cancellations inside that 7-day window may still be billed for the visit already on the schedule.
• Intro pricing. The 10%-off rate applies to your first 3 monthly services only. Starting with the 4th visit, the rate returns to standard automatically — no separate notice is sent. Enrolling in the plan means accepting this in advance.
• The free monthly upgrade (scent refresh or pet hair removal, your choice at signup) has no cash value, isn't transferable to someone else's vehicle or bankable for a future visit, and can't be swapped for a discount instead. The first-visit ceramic sealant is a one-time welcome perk — it doesn't repeat on later visits.
• Missed or skipped months aren't credited or rolled over unless rescheduled in advance. You get one reschedule per billing cycle with at least 24 hours' notice.
• Plans are per-vehicle, and the rate assumes the vehicle stays in reasonably maintained condition between monthly visits. If a visit finds the vehicle at dirtiness level 8 or higher, the standard one-off surcharge for that level may apply — Richard will discuss it with you before starting work, not after.
• Ride Revival may adjust plan pricing with 30 days' notice. If you don't want to accept the new rate, you can cancel before it takes effect.
• The cancellation fee, water/power requirement, damage-claim window, and photography terms elsewhere on this page apply to every monthly-plan visit, the same as a one-off booking.

Payment

Payment is due on completion of each visit. We currently accept cash, Zelle, and Venmo — ask about other options. (Accepted payment methods are still being finalized — this list will be updated.) The $15 new-client fee is already included in your estimate on a first booking.

Initiating a chargeback for a service Ride Revival performed in good faith is a breach of these terms, and Ride Revival may dispute it with documentation (photos, booking records, and this page). Returned or failed payments — including a declined recurring charge, if a plan ever moves to automatic billing — incur a fee.

Photography & marketing

Ride Revival may photograph and video vehicles before, during, and after service, and may use those images for marketing and social media. Images will not include license plates, house numbers, or other identifying details, and we will not identify you by name. Tell us before your appointment if you'd prefer we not photograph your vehicle, and we'll honor that.

Assumption of risk

Detailing is provided with reasonable professional care, not a warranty of a specific outcome. By booking — a one-off visit or the monthly plan — you accept the pre-existing-condition realities described above and understand that some results (a stubborn stain, a faded panel, a scratch) may not fully resolve no matter how the work is done.

Limitation of liability

To the extent permitted by Texas law, Ride Revival's total liability for any claim related to a service is capped at the amount paid for that service. Ride Revival is not liable for indirect, incidental, or consequential damages, including lost wages, loss of use, or rental costs. Where Texas law doesn't allow a limitation like this, it doesn't apply. This cap applies per visit — a monthly-plan customer's history of past visits doesn't raise the cap on a single claim.

Indemnification

You agree to indemnify and hold Ride Revival harmless against third-party claims arising from your property, your premises, your HOA or apartment complex's rules, or a misrepresented vehicle condition — for example, an undisclosed biohazard or mechanical fault that leads to a claim against Ride Revival.

Damage claims

Any claim that Ride Revival caused damage must be reported within 48 hours of service completion, with photos, before the vehicle is further cleaned or altered. This protects you and us — it's hard to sort out what happened after the fact. The same 48-hour window applies to a monthly-plan visit as to a one-off booking.

Force majeure

Ride Revival is not liable for a delay or cancellation caused by weather, illness, equipment failure, or other events reasonably beyond its control. See also Weather above and Arrival window above for how rescheduling works in practice.

Independent operator

Ride Revival is a sole proprietorship. Services are performed by the operator, and by booking you're contracting for mobile detailing — not vehicle repair, mechanical work, or a pre-purchase inspection. Nothing on this site or said during a job should be taken as a mechanical opinion about the vehicle.

Governing law & disputes

These terms are governed by Texas law, with venue in Cameron County. Before either side files a claim, we ask that you try to resolve it informally first — a call or email to the contact info below. Most disagreements get sorted out that way. Anything that can't gets decided in the courts of Cameron County, Texas.

Severability & entire agreement

If any clause in these terms is found unenforceable, the rest remain in effect — one bad clause doesn't void the whole page. These terms, together with the details confirmed at booking (package, price, date, and any notes), are the entire agreement between you and Ride Revival for that service.

Changes to these terms

These terms may change. The version in effect on the date you book is the one that applies to your appointment — for a monthly plan, the version in effect when a given visit is performed applies to that visit, subject to the 30-day pricing-change notice above.

Contact

Richard Bernard, Ride Revival Mobile Detailing, Brownsville, TX
(413) 333-9911 · richard.bernard2026@gmail.com